What is a bogus caller?
From bogus callers to rogue traders, doorstep criminals are
cunning, creative, and often very convincing. Anyone can be fooled
as these people are professional con- artists. However, the over
60s are often specifically targeted.
Bogus callers may try to get into your home by
pretending to be council officials, representatives from gas,
electricity or water companies, or even by claiming to be police
officers. In reality, they are crooks trying to steal cash and
valuables.
Rogue traders claim to be workmen offering to
make repairs or carry out household maintenance. In reality, they
charge inflated prices for shoddy or unnecessary work.
However, doorstep crime is easy to prevent. By saying 'No' to cold
callers, you can vastly reduce your chance of being targeted.
What can I do?
Taking basic precautions can reduce your chances of being conned
by a bogus caller - and perhaps stop them targeting someone
else.
Stop!
Be on guard if someone turns up unexpectedly - a genuine visitor
will usually make an appointment first. Whether it's someone
offering to tarmac your drive or a child asking for a glass of
water, don't open your door to anyone unless you are sure they are
legitimate.
Secure - Use a door chain or bar
Always put on the door chain or bar before opening the door and
keep it on while you are talking to callers.
Don't feel embarrassed about using a door chain. A genuine
visitor will not be offended and will expect you to take
precautions. If you don't have a door chain, get one fitted - it
won't cost much. Contact your local police for advice.
Even if using a door chain, take a good look at callers through
your window or peephole before opening the door.
Search - Check identity
Always ask for proof of identity and take your time to check it,
keeping the chain on the door. Legitimate callers will carry
identification with their photograph and company details on it, and
show it when you ask.
Don't assume a caller is genuine because they are wearing a
uniform or clothing with a badge or logo - check their ID!
If a caller is unexpected, ring their office to confirm their
identity. Use the number in the telephone directory or printed on a
recent bill, rather than one on the caller's identity card.
Remember: if in doubt, shut them out!
If you still have doubts, tell the caller to come back later
when someone else is home. Genuine callers will always be happy to
make an appointment, and will carry an identity card with a
photograph. They won't mind waiting if you want to phone and
confirm their identity, or want to rearrange the appointment. You
can also tell them to contact you by letter to arrange a more
convenient time.
Only let callers in when you
are absolutely sure they are genuine!