Landlord and Tenant Responsibilities

Responsibilities of Landlord and Tenant

Weslo has a legal responsibility to carry out certain repairs while others are the responsibility of tenants.

The following allocation of responsibility for repairs between Weslo and its tenants represents the present policy of Weslo.

It should be noted that the tenant may be responsible for the cost of a repair if it can be shown that the repair is required as a result of negligence as indicated in Section 2.2 of the Tenancy Agreement.

Item	Weslo	Tenant	Exception
Back boiler
Banister (internal)
Bath
Boundary fences
Ceilings
Chimney (incl pots & cowls)
Cistern
Close doors
Clothes poles
Communal areas to flats
Cupboards		*
Damp-proof course
Decoration		*
Divisional fences (between tenants)		*
Door bell		*
Doors  internal/external
Door locks (external)			Where tenant has lost or broken key
Door numerals
Down pipe (soil/rain water)
Drainage (incl blockages)
Driveways		*	Where it forms part of pedestrian access to house
Drying areas
Electric heating
Electric plugs		*
Electric wiring (incl sockets & switches)
Entry systems
Estate footpaths, walls and fences
Fan
Fascia boards, soffit boards etc
Fire grates and surrounds
Fires, gas or electric
Floorboards
Floor tiles, standard floor finish
Foundations
Fuse box, fuses/MCB
Fuses (main) ELCB
Fuse on plug		*
Gas central heating (incl water pipes, radiators, timers, thermostats, pumps, etc)			Unauthorised installations or those not adopted by Weslo for maintenance
Gas fires			Unauthorised installations or those not adopted by Weslo for maintenance
Gas water heater			Unauthorised installations or those not adopted by Weslo for maintenance
Gas piping
Garages			Timber garages erected by tenant or unauthorised installations
Garden huts		*
Gates			Where not provided by Weslo
Glazing (external)
Glazing (internal)		*
Greenhouses		*
Guttering
Handrail (external & internal)
Immersion heater
Keys (replacement)		*
Kitchen fittings and worktops
Light holders (incl pendants & ceiling roses)
Light bulbs		*
Lock-ups (provided by Weslo)
Loft Hatch (common stair)
Loft Hatch (within house)
Outbuildings			Where provided by Weslo
Overflow
Painting (external)
Painting (internal)		*
Parking areas (communal)
Path giving main access to house but only to avoid a hazard
Path to garden but only to avoid hazard
Plaster (plasterboard)
Play equipment (play areas)
Plugs/chains for sinks/whb/bath
Porch			Unauthorised structures
Pumps
Radiators
Retaining walls in garden (provided by Weslo)
Roof (incl tiles)
Roof light (skylights)
Ropes (for pulleys, rotary driers or poles)		*
Rotary drier			Where portable
Roughcast
Sheds		*
Shower unit		*	Where provided by Weslo
Sink base unit
Sink unit top
Skirtings
Smoke detectors : Mains powered Battery powered			Testing and cleaning Battery replacement
Soft furnishings (where provided by Weslo)
Stairs (common access)
Stairs (internal)
Stair lighting
Steps
Taps
Toilet
TV aerials		*	Where provided by Weslo
TV aerial sockets
Ventilators			Unauthorised installations
Verandah (balcony)
Wash hand basin
Washer on taps
Water heating			Unauthorised installations
Water supply (incl cold & hot water storage tanks and pipes)
WC bowl
WC cistern
Window frame
Window fittings (incl catches)
Window sill

Rechargeable Repairs

Weslo has the ability to recharge tenants for the cost of a repair where the Tenancy Agreement identifies that a repair is the tenants responsibility. This includes repairs which are attributed to negligence, wilful damage or accidental damage by the tenant, a member of their household or a visitor to the home.

Examples of the type of repairs that tenants may be recharged for are as follows:

• Lost keys
• Broken glass
• Electrical faults caused by domestic appliances

Tenants may also be charged for abortive calls / visits by maintenance staff if they have failed to give Weslo adequate notice that they will not be available for an appointment.

Gas Annual Visit

Weslo take their commitment to gas safety very seriously to ensure that tenants, their family, neighbours, and the general public’s health and safety are not placed at risk.

We will:

• Meet our statutory obligations
• Take all reasonable steps to ensure that the annual gas safety check is carried out within 12 months of being installed, or at intervals of not more than 12 months since the last safety check
• Make a reasonable amount of attempts to gain access to a tenants home for the purpose of carrying out the annual gas safety check
• Exercise our right under the terms of the tenancy agreement to gain access through forcible entry where necessary, and in accordance with our company procedures
• Leave tenants properties secure after a forced entry
• Correspond with tenants during, and following the above process.

Weslo carry out a rolling annual Landscape Maintenance Programme.

Full details can be found by clicking here