Universal Credit

Universal Credit

The Department of Work and Pensions (DWP) introduced Universal Credit Live Service in May 2015.

A further roll out to Full Service was introduced in Falkirk on 21st March 2018 and is coming to West Lothian from May 2018.

Universal Credit is designed to be claimed online, if you don’t have access to the internet or are not confident using a computer, the Jobcentre can signpost you to  local services that can help.

When making a claim for Universal Credit all claimants will be issued with a guide; Universal Credit and You